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Specialised investment property management services in melbourne – CEA (REIV).
Your Property Manager
If you are thinking about leasing your property, particularly in Melbourne’s northern suburbs, then you need an experienced and competent Property Manager to make the most of your investment.
At Master Advocates we pride ourselves on having one of the best Property Management departments. We have chosen to manage only a select number of rental properties per Property Manager to ensure that each property is well-managed and each landlord and tenant receives the best in personalised service. Our portfolio and experience is exclusive with over 45 years collective experience and the service is exceptional.
Our List of Services.
Here are just some of our services our property managers in Melbourne provide:
- Detailed consultation and property leasing appraisal inspection
- Marketing campaign including but not limited to professional photography, internet advertising and open for inspections (30 minutes minimum per inspection)
- Thorough tenant selection process including history reference checks and optional download: National Tenancy Database
- (NTD Brochure) Australia’s largest Tenant and Public Record Database
- Preparation and management of all necessary documentation and administration from beginning of tenancy, during and completion of tenancy
- Hand over and possession of property and keys at tenancy commencement
- Collection and accounting services, including rental direct debit, trust account, tax statements, processing of rental funds per month and end-of-year tax statement.
- Collection and processing of property outgoings and any relevant authorised creditor invoices and disbursements
- Regular property routine inspections
- Assessment and written reports
- Rental increase reviews
- Liaising and management of any repairs, maintenance, improvements, amendments, alterations and renovations
- Annual routine inspection of heating, air-conditioning systems, smoke detectors and swimming pool/spa via qualified technicians
- Preparation and attendance to the Victorian Civil and Administrative Tribunal (VCAT)
- Regular comprehensive due diligence and informative feedback
Key value and benefits of our personalised Landlord services:
- Up front consultation to maximize rental value/listing
- Properties listed with photos within 12 hours of viewing
- Rigorous diligence for tenant selection
- Automatic monthly direct debit of rent ensures funds are paid consistently
- Zero tolerance for rental arrears
- Experienced in-house account management leading to smooth processing of rental funds
- Professional photography, interior designer services and floor plans offered
- Complimentary yearly review of property portfolio to maximize rental returns
- Reliable tradespeople selected ensuring quality property maintenance
Service fees for Property Management:
- Management fee: A percentage and translated to an agreed dollar amount plus GST, per property of the ongoing per calendar month leasing amount achieved.
(Plus any agreed marketing fees and disbursements relating to the leasing campaigns and ongoing management of the property.)
- Advertising fee: is $300 plus GST, per property.
Minimum commitment includes professional 4×3ftBillboard depending on capability and permission to erect the Billboard on the site and internet Premiere Property advertising – A premium product offering priority online positioning and exposure for your property via www.realestate.com.au
- Optional Professional Photography and Floor Plan package: available from $200.00 plus GST (includes 5 professional digital photos and professional floor plan)
- Letting fee: is equal to one week rental amount plus GST achieved. Charged upon the initial leasing of a residential property and each subsequent leasing campaign to a new tenant.
- Re-leasing fee: to an existing tenant. This is equal to half a week rental amount plus GST achieved.
- Routine Inspection fee: is $50 plus GST. Routine inspections are conducted three months after initial leasing of property, and then every subsequent six months. All landlords and tenants are invited to attend. Both landlords and tenants receive a thorough report including photographs.
- End of Year Financial Statement: is an annual fee of $30 plus GST. This is the preparation and delivery of your annual financial statement of rental monies, fees, disbursements and invoices that have been paid and managed through our agency’s Trust Account. This statement is sent on the 30th June each year.
(Statement is processed and delivered if 30th June is a weekday, otherwise it will be processed and delivered on the next business day)
- Processing fee: is a monthly fee of $5.00 plus GST. Processing includes the direct debiting/receiving of rental funds, payment of creditors and disbursements, payment into landlord’s accounts or drawing up of cheques, processing and preparation of monthly/periodic financial statement managed through our agency’s Trust Account.
- VCAT preparation, attendance, representation, presenting evidence in court. Fee for service of $200.00 plus GST, per property/per VCAT Court Hearing as required.
(VCAT Application fees, Registered Post and Warrant of Possession fees are charged at an additional cost as required and with landlord(s) consent as prices are subject to change)
We offer a number of other services, too. Speak with us today or visit our Other Services page to find out more.
Experience a Better way.
Payment Plan Options Available For Auction Bidding, Property Appraisal and Negotiation, Investment Property Advisory and Comprehensive Buyers Advocacy Services
Comprehensive Buyers Advocacy Service Package
Complimentary Solicitor Pre-Purchase Contract Reviews Available
Our Happy Clients.
Mark, what a great and interesting article you have written. Your work ethic and knowledge in the services that are attached to buying and selling real estate is what I would describe as phenomenal and very professional. Your approach when buying in this scenario was so inviting that you allowed the under bidders never to be in control. In fact I believe that you were very in control that the auctioneer on the day never at any stage had any knowledge what your next move was. I personally viewed an entertaining show that saw the master perform a fabulous show for the viewers to witness and in return as all performers are seeking when the curtain falls is the standing ovation that he or she seeks. Let me tell you as I witnessed this show first hand that the performer got his ovation. I can honestly say that if you thinking of buying or selling that using Master Advocates ( Mark Errichiello ) as your man who will give you his expertise, knowledge, and street smart experience to secure or to sell your next investment look no further.
I would like to say a few words regarding how we have been treated by you during our stay. I can honestly say that without a doubt you have been the BEST real estate agency we have ever dealt with. Not only have your replies to queries been extremely timely but the way you communicate inspections was always extremely professional. Additionally the way that we were handled when we needed to break lease early was amazing. Both of you are remarkable representatives of your company and should be a standard among other realtors. I took the time to write this because I feel that it is my duty as a tenant to give praise where it is due and give people the security they deserve when choosing a realtor to buy, sell or lease property.
I have known Mark Errichiello for a number of years now, and his meticulous planning, attention to detail and overall professionalism never ceases to amaze me and our last dealing together was no exception. Mark had referred me in to handle the sale campaign of the home of one of his valued clients. Throughout the campaign, Mark was diligent, knowledgeable and ensured that his clients best interests were upheld at all times. I greatly look forward to working with Mark again and would have no hesitation in recommending his services.
My husband and I bought our first home with great help from Mark (Master Advocates Real Estate Services Pty Ltd). He is highly professional and it was a pleasure to work with him throughout the process. He is full of knowledge and experience and was able to assist in many ways. He also understood our needs very well as well as the market in the area. Mark did extremely well in negotiation for us in a difficult situation. His knowledge and expertise in real estate, the market; along with his superb negotiation skills left us with a very positive impression. Even if the market was very competitive, he helped us plan well to make an offer that was in our budget but still competitive. He is incredibly well-connected with a group of people (solicitor, inspectors, etc.) that we felt like we could truly trust. We couldn’t have made this happen without his help. We are very glad that we engaged (Master Advocates Real Estate Services) and his service for buying our first home. We were extremely fortunate to have Mark as our buyer advocate. Overall, we were very pleased with our experience and would highly recommend Mark and Master Advocates Real Estate’s excellent services to those we know. Thanks Mark for all your help!
I have worked with Mark Errichiello for several years and have always found him to be professional, prompt and very client.-focused. I regularly recommend Mark’s services to my clients and always receive excellent feedback about their experience. Buying property can often be a daunting experience and clients get real peace of mind knowing that Mark has the technical skills, experience and their best interests at heart. Being able to hand over the searching and negotiating responsibility really frees up their time so they can concentrate on the other elements of the property process. Mark is very receptive to client’s often-changing needs and can adapt easily. As well as being able to handle the transactional elements with ease, Mark can provide real advice and guidance on trends and market opportunities. I will continue to recommend Mark’s business to my clients.
I met Mark Errichiello originally at an open for inspection some months ago and immediately struck a strong rapport with him and invited him into our new office to have a chat. What impressed me about Mark was his warmth and quite unassuming style, I got to know Mark further when I appraised an apartment for him, his professionalism and personality really came to the fore and my respect for him developed further. Recently I worked closely with Mark in his role as director of Master Advocates when a property we were marketing was sold. Mark again was impressive in all discussions we were having with the vendors and if I ever needed the services of a buyer’s agent or vendor’s agent I wouldn’t hesitate to call Mark Errichiello of Master advocates.
Mark is known for his buyer’s advocacy services because he’s very good at helping clients find investment properties. But he is also known for his warm nature and way of doing business with integrity. It’s because of this that I transferred my investment property to him for management. The transition was seamless and the level of support and customer service was second to none. I’m confident that I will no longer have to worry about property management for my property. Good property managers are impossible to find, so the next time you hear someone complaining about theirs, tell them to go to Mark and Michelle!
We really appreciate the time you spent with Gary and I, organising real estate agents then liaising with Denis Pagan once we chose him to sell the house. The time that you spent with Gary and I before the auction and on the day of the auction, as you know it was a very stressful time for both of us, but your calm manner and insightfulness helped us both
Before contacting Mark, I spent several months weekend after weekend looking at houses and dealing with agents, with no success. Mark took the stress and pressure out of the searching and negotiating. Having been an agent himself, he has a clear understanding of the buying process and it gave me comfort knowing that he could see through the tricks of the trade. His honest and unbiased opinions helped clarify my requirements and set realistic expectations. Within days he was handling all negotiations with agents and within weeks I had a signed contract. I would highly recommend Mark’s services.
I had the difficult task of selling my mother’s property this year as she was no longer able to live independently. I secured Mark Errichiello of Master Advocates – Real Estate Services Pty Ltd to advocate on my behalf. Mark throughout the process has been informative, sensitive, diligent and professional with all aspects. I found him to be an incredibly authentic support with valid advice of steps to take to sell the property without a hint of pressure on myself. The property was sold expediently and with success and all affairs were handled professionally. Mark went well beyond my expectations and I have the utmost respect for him and would recommend him without hesitation. Thank you so much Mark.
PROPERTY MANAGEMENT: We just wanted you to know how pleased we are with the way you look after our rental property. You have proved to be a good communicator and you respond immediately to resolving any issues that we or our tenants have. Your years of experience and consideration is to our benefit. Keep up the good work and also feel free to use us as a reference both verbally or in print.
BUYERS ADVOCACY & VENDORS ADVOCACY: We have bought in the past but never sold a home and it was feeling like a daunting experience, until a friend referred us to Mark. Mark sat down with us, explained the process very clearly, found us an agent we were happy with and co-ordinated the sale of our home. Mark was extremely caring, we felt like he had all the time in the world for us, and best of all the sale of our home went smoothly and we achieved our desired result. Thanks to Mark very much for the time and effort, after our property sold, he went on to help us bid at auction and we now have the home of our dreams and would not hesitate in recommending him.
BUYERS ADVOCACY: As property investors with a full-time jobs we had read all the books but had struggled to put it into practice due to lack of time. A colleague recommended Master Advocates to us and we are so happy they did. With Mark’s extensive knowledge of the Melbourne property market combined with his passion for Real Estate he helped find us a perfect property and supported us right through the very complex and stressful process until after settlement. We are now looking to find a second property with him and have recommended Master Advocates to all of our friends and colleagues. Thanks Mark, and look forward to working together again very soon.
BUYERS ADVOCACY: We just became the happy owner of a beautiful property thanks to Mark and Michelle from Master Advocates. If it wasn't for Mark, who did the bidding for us, we would not have won the auction. With Marks extreme knowledge and his gentle personality we managed to purchase this property by just letting him do the job - no fuss. I would never purchase a property before consulting Master Advocates, they organise for a building inspection to be performed as well as having the sales contract looked over by a professional for any possible 'traps' for us to be aware of. This is our fourth activity in the property market and there is no doubt that this last one was the one where we felt the most confident thanks to Mark & Michelle from Master Advocates.
BUYERS ADVOCACY: Thank you to Mark and Michelle from Masters advocates for helping and guiding us from day 1 to now! We appreciate the hardwork, communication and flawless service. Thank you for making one of our dreams come true! Lots of love Adam and Jay x
Thank you Mark for all your help and for finding me a great property. It is also very comforting to know that your team will be looking after the rental for me and I don't have to worry about finding another trustworthy person to do that! That makes the investment process much less stressful . You are very patient and understanding. I am grateful for the way you helped me through the decision making process. Thank you again for everything.
Fantastic agent!! Mark was fantastic. He was genuine, trustworthy and kept us well informed throughout the whole process. He was supportive and helpful from start to finish.
Great Agent - I received managing support from Mark Errichiello to be highly professional and greatly respected
Good experience - Mark was in daily contact with us and the prospective buyers. We always knew what the strategy was and with his expertise he was able to sell our property within the expected range in a difficult market. We are grateful to Mark and his team.
Excellent agent - From the beginning to the end of Mark selling our home... he took any hassles out of the sale... he did an amazing job knowing our situation... a huge thankyou to Mark... I would recommend him to anyone.
Pleasure to deal with - Mark was a pleasure to deal with from start to finish! Assisted when he could and was essentially contactable whenever I needed. Made the whole stressful process that bit easier. Thanks mark!
Champion Agent - Mark has been fantastic through out the entire process. Would definitely use his team again. Prompt service and no frills, always returns calls and does what he says his going to do. Big thankyou for your fast efficient sale only took 5 weeks in this market.... R
Outstanding and trusted service - Mark provided us an outstanding service from start to finish - from helping us find an investment property over 3 years ago through to marketing it and selling it this year. We are interstate investors and bought the place sight unseen because of the trust Mark created. During the sale process Mark also advised us on exactly what we needed to do to get the best return.
Honest and trustworthy - Mark made the purchase process very simple and straightforward, with total transparency.
Outstanding service and experience! Mark and his team were outstanding to deal with - professional, proactive, calm and always delightful. We would recommend Mark to anyone who is thinking of buying, selling or renting! A 10 out 10 experience!
Great agent. A friendly, genuine person and very patient with a first time buyer. It was a pleasure to deal with Mark.
Very honest and good person to deal with. Mark was very honest and helpful, he went out of his way a few times to make me and my wife feel happier however he didn't have to, he made me very comfortable buying from him and he still helping us to make the transition easier, we'll definitely deal with him again and again and will recommend everyone to do so.
About Mark Errichiello - I found Mark very professional and easy to communicate with at all times. His skills and knowledge with respect to the sale of the property were very good.
A gentleman in the true sense, knows his stuff and treats the seller with respect, does his best for the client who is selling the house. Nothing is to much trouble
Exceeded all expectations. Mark was reliable, professional and took the time and care to ensure our needs were fulfilled with purchasing our new home. Marks continual and easy communication style is a strong reflection of his professional approach to selling homes. Overall well exceeded our expectations and made our purchase relatively stress free. Thank you Mark. J and M
Rich Harvey - Property Buyer - CEO and Founder. Australia's Most Awarded Buyers' Agents. What Rich Harvey says about Mark Errichiello and Master Advocates: "Mark Errichiello is a long term colleague and fabulous buyers advocate that has assisted many of our Melbourne based clients in the past. He and his company have excellent connections to find you a suitable property to match your budget and requirements. (Mark also assisted me with research for the Buying Blind TV series!)"